Privacy Policy
1. Introduction
At Simplemodernna, we understand that your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase of our water bottles, bags, and water bottle accessories.
2. Information We Collect
2.1 Information You Provide
- Contact Information: When you create an account, place an order, subscribe to our newsletter, or contact our customer service, we may collect your name, email address, phone number, and shipping/billing addresses.
- Payment Information: To process transactions, we collect payment details such as credit/debit card numbers, expiration dates, and security codes. However, we do not store your full payment information long – term. Instead, we rely on secure third – party payment processors who adhere to strict security standards.
- Product Preferences: If you interact with product reviews, ratings, or wish lists, we may collect information about your preferences for different water bottles, bags, or accessories. This helps us personalize your shopping experience and recommend relevant products.
2.2 Information Automatically Collected
- Log Data: Our servers automatically record information when you visit our website. This includes your IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on each page, and the referring website.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to enhance your browsing experience. Cookies are small text files placed on your device. They help us remember your preferences, such as your language settings or items in your shopping cart, and analyze website traffic. You can usually adjust your browser settings to control or disable cookies, but this may affect some features of our website.
3. How We Use Your Information
3.1 Order Processing and Fulfillment
- We use your contact and payment information to process and complete your orders. This includes verifying your payment, shipping your purchased water bottles, bags, or accessories, and providing you with order updates.
3.2 Personalization
- To offer you a more personalized shopping experience, we use the information we collect about your product preferences and browsing behavior. We may recommend products similar to those you’ve shown interest in or suggest new arrivals that match your tastes.
3.3 Communication
- We may use your email address and phone number to send you important information related to your orders, such as order confirmations, shipping notifications, and product recalls. Additionally, if you subscribe to our newsletter, we will send you promotional emails about new products, special offers, and exclusive discounts. You can opt – out of these promotional emails at any time.
3.4 Analytics and Improvement
- We analyze the log data and other information we collect to understand how our customers use our website. This helps us improve the functionality of our site, enhance the user experience, and optimize our product offerings.
4. Information Sharing and Disclosure
4.1 Third – Party Service Providers
- We may share your information with trusted third – party service providers who assist us in operating our website, processing payments, shipping products, and providing customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which we engage them.
4.2 Legal Requirements
- We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government request. We will also disclose information when we believe it is necessary to protect our rights, property, or the safety of our customers, employees, or the public.
4.3 Business Transfers
- In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you in the event of such a transfer and ensure that your information remains protected under the terms of this Privacy Policy.
5. Data Security
- We take reasonable measures to protect your personal information from unauthorized access, disclosure, misuse, or alteration. Our website uses secure socket layer (SSL) technology to encrypt sensitive information during transmission. We also implement internal security policies and procedures to safeguard your data stored on our servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
- Access and Correction: You have the right to access and correct your personal information held by us. If you would like to review, update, or delete your information, you can log in to your account on our website or contact our customer service.
- Opt – Out: As mentioned, you can opt – out of receiving promotional emails from us at any time by following the unsubscribe instructions in the emails.
- Do Not Track: While our website does not currently respond to “Do Not Track” signals from browsers, we are committed to reviewing and potentially implementing support for such signals in the future.
7. Children’s Privacy
- Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website and indicate the date of the last revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your privacy.
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at support@simplemodernna.com.